Trusted by gyms, yoga studios, Pilates studios, CrossFit boxes, and boutique fitness brands
Your Trainers Should Be Coaching, Not Answering Phones
AI-powered reception that handles membership inquiries, books trial classes, re-engages lapsed members, and answers schedule questions — 24/7, across phone, text, and social media.
The Problem
A Missed Call Is a Membership That Signs Up Somewhere Else
Peak Hours = Peak Missed Calls
Your busiest class times are also when the most membership inquiries come in. That prospect who was motivated enough to call doesn't leave a message — they Google the gym down the street.
Lapsed Member Revenue Drain
The average gym loses 50% of its members annually. Most don't formally cancel — they just stop coming. You're silently losing $50–$150/month per lapsed member.
Trial-to-Member Conversion Gap
Without timely follow-up after a trial — within hours, not days — conversion rates plummet. Your staff is too busy running classes to follow up.
Class Schedule and Pricing Questions
Most inbound calls are simple: 'What time is the 6am class?' 'How much is membership?' These don't need a human — but they do need an answer.
The Solution
One AI for Every Type of Fitness Business
AI Voice & Text
Answers like your best membership advisor
Handles calls about pricing, schedules, trials, and amenities across phone, SMS, Instagram DMs, Facebook Messenger, and website chat.
Trial Class Booking
Get prospects through the door
AI doesn't just answer questions — it books a trial class. Checks schedule, recommends the best intro class, sends confirmation.
Lapsed Member Re-Engagement
Win back members before they're gone
Automated outreach to members who haven't checked in for 2+ weeks. Re-engagement campaigns recover 15–25% of lapsing members.
Post-Visit Follow-Up
Convert trial visitors into paying members
After a trial class, AI follows up within 2 hours with a membership offer. Timely follow-up doubles conversion rates.
ROI
The Numbers Behind Fitness AI Reception
$600–$1.8K
Annual value of a single gym member
50%
Average annual membership attrition rate
$200–$500
Cost to acquire a new member through marketing
5/mo
Recovered members = $3K–$9K annual revenue
Re-engaging a lapsed member costs almost nothing. If the AI re-engages 5 lapsed members per month and books 3 trial classes from missed calls, that's $6,000–$15,000 in annual revenue.
Calculate Your ROIUse Cases
How Fitness Businesses Use Wellgrow
The 6am Class Rush
5:55am, front desk hasn't arrived. Prospect calls about boot camp. AI answers, describes the class, books tomorrow's 6am session.
Instagram Lead Conversion
Someone DMs 'how much for a membership?' AI responds instantly with pricing, asks about goals, books a free trial.
Lapsed Member Recovery
80 members haven't checked in for 3+ weeks. AI sends personalized texts. 12 rebook classes, 3 who were about to cancel change their minds.
New Year Rush Overflow
January brings 3x inquiry volume. AI handles all overflow, booking trials and answering pricing questions.
“The onboarding team had us live in under a day.”
Tyler Jackson
CrossFit Gym Owner
“No-shows dropped from 20% to under 5% — that alone pays for the platform.”
Lauren Chen
Pilates Studio Founder
“Our front desk is happier and our clients get seen faster.”
James Thornton
Fitness Studio Director
Frequently Asked Questions
Does it work for boutique studios as well as large gyms?+
Yes. From 200-member yoga studios to 5,000-member gym chains. Smaller studios benefit from 24/7 coverage they couldn't otherwise afford.
Can it handle class bookings?+
Absolutely. Configure your full schedule — yoga, HIIT, Pilates, spin, CrossFit — and the AI books based on availability and capacity.
How does lapsed member outreach work?+
Set the trigger (no check-in for 14 days) and the AI initiates re-engagement via text or call with easy rebooking.
Featured In
Enterprise-Grade Security
Fill Your Classes. Recover Your Members. Grow Your Gym.
Your AI receptionist answers every inquiry, books trials, and re-engages lapsed members.
No commitment required • Response within 24 hours • Free pilot available